Surpass EDU

Even though SURPASS is best known for its contact center solutions, many of the same best practices apply in helping our EDU clients set-up and/or manage their enrollment and student services.  But we go well beyond this too.  SURPASS EDU’s team are experts in analyzing the unique challenges faith-based colleges and universities face in launching or managing online programs.  Our comprehensive suite of four services can be customized to allow you to tap in and leverage our expertise when and where you need it. 
SURPASS EDU’s team are experts in analyzing the unique challenges faith-based colleges and universities face in launching or managing online programs.  Our comprehensive suite of four services can be customized to allow you to tap in and leverage our expertise when and where you need it.  Those four core services include:
 
Student Retention – Successful course completion, student satisfaction, and graduation are all key metrics that drive our retention efforts. 
 
Marketing and Lead Generation – Finding the right students for your programs is key.  This begins with a careful study of your brand in the marketplace, and evolves into a full fledge integrated marketing strategy.
 
Curriculum Model Development – It is imperative in the competitive landscape of online education that your curriculum, and its delivery, are key differentiators.  We work with existing academic teams in building online curriculum through a focus on the institution’s mission, religious and social priorities, existing programs, and technology infrastructure.  
 
Operations, Enrollment Management, and Student Care – We take a very disciplined and analytical approach to supporting operations for an online school.  There is a “science” to managing the student life cycle that requires a careful attention to detail at all levels.